Terms and Conditions

All my sessions are offered online.  I believe being able to work in the comfort of your own space important. Let's face it gas prices are high! Why travel when you can meet me virtually and save some cash !

First you can set up a Free 15 minute consult  by hitting the Book Now button on my page or shoot me a nonurgent text just saying your interested in setting up a time to chat.

Then, during our 15 minutes  we are able to explore what your looking for in therapy.

After the phone session, you are able to set up a Intake and we start therapy!

Its just that easy! 

Weekly counseling sessions have been found to have the most significant results. Sessions are set up weekly for the same day and time, which makes things easy for you. I want to build rapport and give you the best support and success possible. 

  Kindly be mindful of cancelling or rescheduling your appointments with a minimum notice of 48 hours.

 Cancellations made within less than 48 hours of the scheduled appointment or in the case of a no-show will result in an $80 fee. The therapist will process the payment through the credit card on file using the Ivy Pay app on the day of the cancelled or no-show appointment. 

 Please note that scheduling your appointments is contingent upon completing all necessary intake forms. Failure to complete ALL of the forms will delay scheduling your Initial Assessment and proceeding with your therapy sessions.

Once you have completed ALL your intake forms, your health insurance information will be submitted for verification. While the verification process is typically swift, it may take up to 2 days. Please be aware that your appointment cannot be approved until your account setup is complete and insurance verification is confirmed. Your cooperation in completing these necessary steps is greatly appreciated.

Questions about  Your Insurance

 The client is accountable for verifying their insurance coverage and ensuring accuracy. They are also responsible for making timely payments, including all copays and fees. 

Codes most used- 90791 90837

Please check your coverage carefully. You are encouraged to call and ask your insurance provider the following question by calling the 1-800 # for mental health or behavioral health services on your insurance benefit card.

· Do I have out of network mental health insurance benefits?

· What is my deductible and has it been met?

· How many sessions per year does my insurance cover”

· What is the coverage amount per therapy session and is there any amount I will be responsible for?

· Is approval required from my primary care physician or is any other pre-authorization required before I receive therapy services?

 To ensure smooth payment processing, all clients are required to opt into the autopay feature in the Ivy Pay app and complete the Credit Card Authorization form, which will be securely stored on file. Please be aware that if there is no credit card on file, I reserve the right to cancel all appointments until the issue is resolved.

 In the event that you are unable to meet your copayments or if there is an issue with your credit card payment, scheduling will resume once all outstanding payments are settled in full. 

  If i do not have your insurance listed, I could be  I considered an Out of Network provider. If you receive Out of Network (OON) benefits from your insurance coverage, I can offer a receipt, otherwise known as a “Superbill” with relevant details for you to request reimbursement from your insurance carrier if applicable. Call your insurance provider for more information on your OON benefits.  

 Resources To Assist You With Maximizing Out-Of-Network Insurance Benefits. 

https://www.mentaya.com/patients

 No work for you –Faster turnaround time on reimbursement-We call insurance companies

 We kindly request that you arrive on time for your scheduled appointments. If you are unable to begin the session at our agreed-upon time, we will still conclude the session within the originally scheduled time slot, and you will be charged the full fee.

In the event of a late arrival, a 15-minute window will be provided for communication or response from the client. If there is no communication or response within this time frame, the appointment will be considered a No Call/No Show, and the client will be held liable for the  amount of $80.  Please note that therapists reserve the right to make this determination based on individual circumstances. Your understanding and cooperation are appreciated

Court Testimony

I do not participate in court proceedings for any reason, unless mandated by the law though a subpoena. In the case of subpoena, I charge a minimum of $200/ hour for my time, efforts, and loss of other income.

Request For Documentation

 I do not complete any disability, social security, FLMA, or off of work paperwork.

 Any other request for documentation must be paid in advance at the rate of $50  for 30 minutes of my time.  Must be paid prior to completion of  document.

Electronic Communication

 If you need to reach out between sessions, kindly leave a message on my voicemail or  you can text any non urgent message. 

While I cannot assure constant accessibility during or outside of business hours, I will make every effort to return your call within 24 hours. 

In case of a genuine emergency, please dial 911 or visit your nearest emergency room.

 Please note that my voicemail is not intended for urgent matters; do not leave urgent voicemails. Additionally, if you are using electronic communication to contact me, refrain from discussing therapeutic content or requesting assistance for emergencies. 

Termination

Lastly, ending relationships can be difficult. Therefore, it is important to have a termination process in order to achieve some closure. 

I may terminate treatment after appropriate discussion with you and a termination process,

· if you or I determine that the psychotherapy is not being effectively used 

· if you are in default on payment

· If I believe you are in need of a higher level of care or a specialty service, I am not able to provide.

Continued No show, cancellations, or fail to schedule an appointment for 2 consecutive weeks  if not discussed prior.

In accordance with the No Surprise Act, you have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. To read more click here cancellations.

 If you don’t have health insurance or you plan to pay for health care bills yourself, generally, health care providers and facilities must give you an estimate of expected charges when you schedule an appointment for a health care item or service, or if you ask for an estimate. This is called a “good faith estimate.” A good faith estimate isn’t a bill The good faith estimate shows the list of expected charges for items or services from your provider or facility. Because the good faith estimate is based on information known at the time your provider or facility creates the estimate, it won’t include any unknown or unexpected costs that may be added during your treatment. Generally, the good faith estimate must include expected charges for: 

• The primary item or service • Any other items or services you’re reasonably expected to get as part of the primary item or service for that period of care. The estimate might not include every item or service you get from another provider or facility, even if some items or services may seem connected to the same service. For example, if you’re getting surgery, the good faith estimate could include the cost of the surgery, anesthesia, any lab services, or tests. In some cases, items or services related to the surgery that are scheduled separately, like certain presurgery appointments or physical therapy in the weeks after the surgery, might not be included in the good faith estimate. You’ll get a separate good faith estimate when you schedule those items or services with the provider or facility, or if you ask for it. Your right to a good faith estimate Providers and facilities must give you the good faith estimate: • After you schedule a health care item or service. If you schedule an item or service at least 3 business days before the date you’ll get the item or service, the provider must give you a good faith estimate no later than 1 business day after scheduling. If you schedule the item or service OR ask for cost information about it at least 10 business days before the date you get the item or service, the provider or facility must give you a good faith estimate no later than 3 business days after you schedule or ask for the estimate. • That includes a list of each item or service (with the provider or facility), and specific details, like the health care service code. • In a way that’s accessible to you, like in large print, Braille, audio files, or other forms of communication. Providers and facilities must also explain the good faith estimate to you over the phone or in person if you ask, then follow up with a written (paper or electronic) estimate, per your preferred form of communication. Keep the estimate in a safe place so you can compare it to any bills you get later. After you get a bill for the items or services, if the billed amount is $400 or more above the good faith estimate, you may be eligible to dispute the bill. For more information, review an example of what a good faith estimate may include (PDF) and examples of good faith estimates that do and don’t qualify for the dispute process (PDF).